Shipping Policy

Due to the pandemic, shipping times can be very unpredictable, it could very possibly take longer than expected to reach you! So please only place an order if you are willing to wait.

The price of shipping varies by country so in order to determine the cost of shipping, please place the items in your cart and proceed to checkout.

Orders are shipped via registered airmail (flexipack) and delivery time varies by country. Countries located in Zone 1 (Brunei, Singapore, Cambodia, Hong Kong, Laos, Myanmar, Philippines, Thailand, Indonesia, Vietnam) will take approximately 2-3 weeks and other countries not included in Zone 1 might take even longer, approximately 4-5 weeks.

IF PACKAGE HAS BEEN RETURNED TO SENDER
I can offer to ship your package again but additional shipping fees will be charged.

DISCLAIMER: I will not be responsible for any missing or damaged packages once I ship them out since I cannot control what happens during delivery.

However, if you can contact your local postal service and confirm that the parcel is missing and that they are willing to compensate for it, I am willing to help contact my local postal service if necessary. Do note that I can only help if it's still within 120 days from the date of posting, because the Malaysian postal services will not be liable for any refunds after that.